Traci Lim
Elroy Chua
Nicholas Tan
Hasan Selcuk Beyhan
See Jay Ng
Chun Xiao Tan
Alyssa Ong
Edmung Goh
Rinna Tay
Mark Li
Denise Goh
Rebecca Chin
Den Poh
Finding and accessing the right assistance schemes in Singapore has long been a challenge. For social workers, volunteers, and individuals in need, navigating fragmented information across multiple sources can be overwhelming and time-consuming. Schemes.sg was created to change this by providing a smart, AI-powered search platform that simplifies how people discover relevant support schemes—whether it’s for financial aid, healthcare, education, or essential goods.
Since its launch in 2021, Schemes.sg has grown into a centralized repository of over 300 assistance schemes from both government and non-profit organizations. With the recent launch of Schemes.sg v3 the platform now integrates GenAI-powered search and a chatbot assistant, making it even easier for users to find the help they need.
Schemes.sg is built on three key pillars:
🔍 Smart Search & Discovery – A robust database that allows users to search for assistance schemes using natural language, just like a Google search, surfacing the most relevant results instantly.
💬 AI Chat Assistant – A conversational chatbot that helps users refine their search, answer questions about each scheme, and provide additional details such as eligibility and contact information.
🌍 Multi-Language Accessibility – To ensure inclusivity, the chatbot can translate information into different languages, breaking down language barriers for non-English-speaking users.
The development of Schemes.sg v3 has been a collaborative effort by a diverse team of volunteers—from software engineers and data scientists to social workers and marketing professionals.
- AI-powered search using NLP and sentence-transformers for better results.
- OpenAI ChatGPT for evaluating model accuracy and enhancing chatbot conversations.
- FAISS indexing to speed up search retrieval.
- Firebase backend for hosting the whole infrastructure.
With v3 now live, our next steps include:
✔️ Expanding and keeping the schemes database up to date.
✔️ Improving AI chatbot accuracy to provide more refined responses.
✔️ Engaging partners in the community to expand collaboration and reach.
Schemes.sg is built for the community, by the community — and we’re always looking for more volunteers to help us grow. Whether you're a developer, social worker, designer, or advocate for tech for good, we welcome you to be part of this journey.
💡 Interested in contributing? Reach out and join us in making social support more accessible for all.
We would like to thank William TK Phua & JAB Design for contributing to Schemes.sg version 1's design and for creating the iconic logo!
